Service360 engagements are scoped as fixed-fee packages — three tiers per practice area. No retainer traps, no day-counting games, no hidden change orders. Use the estimator below to model your own engagement.
Every engagement is priced upfront based on agreed outcomes — not a moving day-count.
No referral fees, no vendor commissions. Recommendations serve your interests only.
Scope, deliverables, timeline, and fee documented before any work begins.
Indicative starting fees across all six practice areas. Click any service for full details, or jump to the estimator to model your own.
Three quick steps: pick a service, choose a tier, and select any add-ons. Your estimate appears on the right and updates as you go. This is indicative only — final scope is always confirmed in a written engagement letter.
How Service360 engagements work in practice.
All consulting time, analysis, document production, stakeholder workshops, executive readouts, and the documented deliverables for the tier. Singapore engagements include local travel; out-of-country engagements include reasonable travel and accommodation, billed at cost with receipts.
All fees shown are exclusive of GST. Service360 will issue GST-compliant invoices where applicable under Singapore tax rules.
Typically 30% on engagement kick-off, 40% at mid-point milestone, 30% on final deliverable acceptance. Net-30 payment terms. Longer engagements can be split into monthly retainer-style billing if preferred.
If new requirements emerge that fall outside the original scope, we discuss them openly and issue a written variation order before any additional work begins. No surprises on the invoice.
Yes, for situations that don't fit a packaged tier — short advisory engagements, ad-hoc reviews, expert-witness work. Day rates are quoted in writing and apply to specific named scopes only.
Standard mutual NDA executed before any client-confidential information is shared. Service360 is comfortable with client-provided NDAs and can also provide a standard template.
No. Engagements are delivered personally by the Service360 principal. For larger programmes that benefit from additional capacity, we work with named associate consultants disclosed upfront to the client.
Most Diagnostic engagements can begin within 2 weeks of engagement letter signature. Standard and Comprehensive engagements typically have a 3–4 week mobilisation window.
Most engagements start with a no-obligation 30-minute conversation to understand what you're trying to solve. Pricing follows scope — not the other way round.